Ever feel like you totally bombed a presentation? Here are a few things to consider because odds are it didn’t go as bad as you think.
And the most important piece of advice I can offer: don’t get distracted during a presentation because you think it isn’t going the way you hoped. “Reading” your audience is important, but don’t “over-read” a situation. Stick to the basic game plan and you will execute just fine.
Olivia Mitchell shares a few words of wisdom:
1. You can’t tell how a presentation went just by looking at people
Emma didn’t get much positive nonverbal feedback from her audience. She felt like they were just starting at her blankly and she was like a deer caught in the headlights. And she made the worst possible assumptions about what the audience were thinking. Like:
“…maybe people hated the presentation.”
“…she was boring.”
Here’s the thing: you can’t tell what an audience member is thinking by the way that they look. A person can look totally blank and yet be intensely interested in what you’re saying. If you went to the front of a movie theater and looked back at the audience you’d probably be looking out on a sea of slack-jawed blank faces.
I’ve been constantly surprised by people in my audience who looked totally bored and disinterested or even cynical and then I’ve talked to them later and found that they enjoyed it and found it interesting and valuable.
When I see a person who looks bored I still have a little voice in my head that pipes up “Oh you’re bombing, they’re bored.” I fight back against that voice by saying “No, that’s not true. You don’t know that they’re bored. Plenty of times people look bored but are in fact getting lots of value.” The voice shuts up. That allows me to just get on with delivering my presentation and engaging with people.
2. All audiences are different
Emma is assuming that because her audience looked blank they didn’t like the presentation. But the way an audience reacts to a presentation is often more about the audience than about the presentation. Audiences can react to the same presentation in many different ways. Because I deliver roughly the same material all the time I’m reminded of this constantly. I’ll deliver the same material and get different reactions. Some of the factors that influence their reaction are:
Confidence: an audience full of confident people will generally give you lots of nonverbal feedback – nodding, smiling etc. If they’re not confident they may not even make eye contact with you. For example, in our Introduction to Presenting course which is tailored for nervous beginners I know that some participants are unlikely to make eye contact with me during the first hour. I’m now prepared for this.
How well they know each other: an audience of friends will be very different to an audience of strangers. An audience of friends who trust each other are likely to laugh more, banter with you etc. I experience this when we run an inhouse course for a tightly-knit team compared to a public course where no-one knows each other to begin with.
My partner, Tony, does some amateur acting. The cast deliver exactly the same play night after night. But the audience reaction can be different every night.
What’s the point of this? When you’re in front of people speaking you feel vulnerable and you’re primed to take it personally. But, the audience reaction (or lack of it) is not necessarily about you.
3. Your perceptions can be very faulty
Emma felt flustered and felt that she was bombing. Just because she felt that way doesn’t mean it was true.
I have a good friend who presents regularly all over the world. One particular presentation, things went wrong for her at the start, she got rattled and she thought the whole presentation was an absolute unmitigated disaster. Luckily, on that trip she’d taken her 23 year old daughter with her. Her daughter was able to set her straight and tell her that the presentation was fine. Maybe not her best performance ever – but fine.