When someone thinks of the idea of “Crowdsourcing,” their first thought may be Kickstarter or some very successful micro-lending organizations. Crowdsourcing for financial support has been hugely successful. For example, LeVar Burton has raised more than $5MM to bring back the PBS “Reading Rainbow” program via apps. (http://bostonherald.com/entertainment/books/2014/07/levar_burton_s_kickstarter_campaign_brings_hit_pbs_show_app_to_). On the more ridiculous side, over 1,000 people have contributed and promised to buy the Ostrich Pillow, a pillow you put your head inside to sleep in public (http://www.businessinsider.com/the-most-ridiculous-idea-to-ever-get-funded-on-kickstarter-2012-10_)
Crowdsourcing can be used within your company to solve a wide range of problems. Often a company that has a “flat corporate structure” where opinions and contributions from all employees are valued have a better chance of innovating. Effective digital platforms and campaigns cater to the Gen Y workforce that most companies want to attract today. Social networks and transparency are something that this generation takes for granted and they want their work-lives to enhance their digital experience. The key to fully taking advantage of your workforce is to manage the massive amount of data that can be generated. Having an issue “champion” to manage the process is the best way to begin.
An employee platform will also help companies identify effective opportunities for additional training, advancement and retention that will amount to huge savings, build reputation and attract the best talent in the long run. Businesses are losing out on innovative employee contributions if they are not creating a way for employees to freely share ideas for improvement. Organizations are even presenting operating challenges to intra- multidisciplinary teams for new perspectives and problem solving.
Deciding what issues should and should not be posed to the entirety of a workforce is important. However, some of the most complicated issues deserve the most options. This is new space for older companies but one worth exploring.